The relationship between use of communication skills and job satisfaction of nurses

Authors

Abstract

 Background and Objective: Effective communication is a vital
component of nursing care. Given the importance of communication skills and its
impact on job satisfaction of nurses, this study was conducted to investigate
the relationships between communication skills and job satisfaction in nurses.   Materials and Methods: This research was a
descriptive–correlative study that was conducted in 2012 and randomly utilized
242 nurses in Tehran. Data were collected by communication skills and job
satisfaction questionnaire. Data were analyzed using Chi square test and SPSS
17 software.   Results: The findings indicated that a significant positive
correlation exists between communication skills with job satisfaction. Two
characteristics of the components of job satisfaction (job and relationship
with colleagues) was significantly associated with nurses' communication skills
(p < 0.001).   Conclusion: According to obtained results, a positive
correlation exists between communication skills and job satisfaction. Thus,
communication skill training programs are recommended for nurses to improve the
quality of nursing care.  

Keywords